Temika Moore - Capability Statement

Proven capability to move projects from concept or idea to completion while remaining sensitive to organizational culture, and keeping the bottom line in perspective at every phase of the project. 15+ years experience as a consultant managing processes, start-up operations, business organization, and developing membership engagement strategies for non-profit organizations. I use project management skills in music and non-music industries to help small to midsize companies organize projects and create structure, thereby allowing teams to bring products or services to the marketplace.

Core Competences:

  • Project Management and Event Coordination

  • Digital Marketing and Online Content Management

  • Customer Engagement & Relationship Management (CRM)

  • Operations/Organization: Systems, Data and Process Analysis

Project/Operations Management:

-Implement new technology

-Improve user experience (UX) and mobile adaptability,

-Marketing and Human Resources information systems data migrations

-Coordinate digital marketing campaigns for email and web

-Branding campaigns to improve search engine optimization (SEO)

-Improve processes for web and mobile deployments

-Risk mitigation planning assessing feasibility of web and retail product success/risk factors

-Manage scheduling, resource allocation and tracking

-Create process work flows

-Manage project assistants and remote and local coordinate field teams

-Manage tracking requirements, testing, project progress, and financials/budgets

-Prepare, review, reject or accept bids and proposals

-Vendor management

-Manage publishing and royalty tracking

-Manage press and media data

 

Operations/Organization: Systems, Data and Process Analysis:

-Workflow analysis

-Data intake management

-Production scheduling and time tracking

-Improve quality control processes

-Data migration data entry and data validation

-Develop technical documents and user manuals

-Develop forecasting and budget management and reporting

-Review systems for compliance

Sample projects include: Amtrak Wi-Fi Acela Campaign, College Board You Can Go and NetPrice Calculator Campaign, Discovery Communications HRIS Data Migration, Wayport Sony Playstation Tournament, Marriott SEO Program, and Radio One WPRS Interactive Marketing

Digital Marketing/Online Content Management:

-Agency liaison for creating website content (i.e. banners, promotions, email)

-Create measurable calls-to-action

-A/B Testing

-Improve on page content for search engine visibility (SEO)

-Pay-per-click campaigns

-CMS management

-Prepare marketing plans and analyze for ROI

-Demographics research

Customer Engagement & Relationship Management:

-Contracts oversight

-Customer data management

-Local market advertising and promotions

-Community partnerships

-Track, manage and analyze customer leads

-Lead conversion tracking

-Pricing negotations

Technology:

  • Adobe Experience Mgr.

  • Agile

  • Basecamp

  • Confluence

  • Epsilon

  • Google Analytics

  • Jira

  • Media Monitors

  • MS Project

  • Neilsen

  • Omniture

  • Photoshop

  • Planview

  • Salesforce

  • Sharepoint

  • Squarespace

  • Quickbase

  • Quickbooks

  • Wordpress